Benefits Human Resources

This program focuses on skills needed to be successful in any type of work environment. Participants can register for individual courses or for the entire program.

Enroll in Program

or Enroll in individual courses:

• Business Writing (online)
• Collaboration in the Workplace
• Giving and Receiving Feedback
• Service Excellence (customer service)
• Presentation Skills
• Managing Projects
• Time Management and Productivity (online)

Elevate your leadership skills and increase your knowledge of management best practices. Employees who are currently in a management role, or those who are looking to advance their career, are both welcome to enroll.

Enrollment Fee: $50

Enroll and receive instructions on how to submit payment.

Enroll

Program Requirements:

• Six Facilitated Workshops
• Your Role as a Manager
• Building Trust for Stronger Relationships
• Hiring the Best
• Creating a Culture of Engagement
• Employee Accountability & Performance Management
• Effective and Inclusive Communication
• Three Elective Courses
  Within the exclusive electives library, choose topics you find interesting or would like to develop or improve upon.
• Three Online Courses
  Complete three online courses at your own pace and convenience. The three courses cover policy-related content and team culture improvement.
• Concluding Roundtable Discussion
  Discuss knowledge and insights you gained throughout the program, as well as future action plans with fellow program participants.

The Directors Essentials program focuses on topics essential for building employee and organizational capability as well as accountability for the oversight of people-management processes. This program will be of interest to new and experienced director-level staff who have responsibility for people, budgets and the operational management of single or multiple units. The workshop for each topic is 90 minutes and complemented with some short on-line pre and post work. Participants can register for individual courses or for the entire program.

Enroll in Program

or Enroll in individual courses:

• Directors as Leaders
• Hiring the Best for Directors
• Employee Engagement for Directors
• Performance Management for Directors
• Addressing Poor Performance for Directors
• Leading and Managing Change for Directors

Work retreats are ideal for working on special projects such as team building, strategic goals, planning etc., away from the distractions of daily tasks. When planning your retreat, consider the following factors to help make your event as successful as possible:

• Have a goal for the retreat. What do you want to accomplish? What actions will your group be taking together or as individuals as a result of the retreat? Goals should be specific and realistic.
• Choosing activities. Activities should fit with the goals. You need to also consider the cost involved in activities. Some activities facilitated by providers on campus may have nominal fees associated.
• Invite the right people. In addition to your core group, is there anybody else who needs to be included in your retreat? Decisions makers, stakeholders, etc.?
• Make sure you have enough time. Do you have enough time to adequately work through the goals that have been set? Do you need to have more than one session to meet your objectives? If refreshments or meals are included, did you factor in time to eat? What about rest breaks?
• Consider location. Locations help facilitate goals by make people feel more comfortable, and foster more candid conversations. Location can also be part of the goals (i.e. Ropes course to facilitate teamwork and team building.). When considering off-campus sites, note the travel time, which may take away time from your overall retreat time.
• Using a facilitator. A facilitator helps people work through the goals. Should your facilitator be a member of your team, or someone from outside the group? Internal facilitators may have a greater historical knowledge of the group, while third-party facilitators may be able to encourage candid discussion.
• The Training and Development team can help you plan your best retreat. Contact us.

Meetings and retreats can be an essential component of a department's operations, but can also be ineffective if not planned and executed well. We can provide a trained facilitator to work with a department to plan and facilitate all types of meetings. Facilitation helps create a safe, neutral environment where people can share their perspectives and ideas. Facilitators also provide structure to your meetings, ensuring that the time spent is more efficient and productive. A facilitator should be engaged when:

• Meetings are not effective
• Team dynamics are difficult to manage
• Discussing emotionally charged or complex topics

The facilitator will meet with you in advance to best understand your needs, and work with you to create a strategic approach. To schedule a facilitator, contact us at 801-585-2300.

Do you need training for a group of employees, or your entire department? We can bring the training to you! On-site departmental training allows you to focus on the issues affecting your workplace while presenting a consistent message to your staff. Your staff will have the opportunity to engage in discussions about real work challenges and problem-solve for future departmental success.

And because your department is working and learning together, there is greater support for the implementation of the training tools and content. On-site training also saves your department time and money. Because we come to you, travel time is reduced. Our on-site trainings are provided at minimal or no cost.

We will work with you to identify the best training for your needs. In addition, we can customize the workshops to offer a just-in-time learning environment. We are willing to discuss any accommodations your department may need; however, we do ask you to consider the following:

• Please set aside a minimum of two full hours for training presentation. Most of our training classes take three hours, but we can shorten the time if the needs of your department require it.
• The minimum requirement for onsite training is at least 10 people. If you have a training need and a department with less than the minimum please contact us
• Please give four weeks notice when scheduling an on-site training.
• When you are ready to schedule call the us to ensure we have availability and to find a date that works for you.

Choose topics from any workshop we offer or call to discuss your requirements and together we can determine what will be best for your group. Here are some examples of onsite training topics we can provide for you:

• Business Writing - Learning how to write a professional, well crafted, and clear message will not only help you as you communicate through written messages, but also in your verbal interactions.
• Creating the Exceptional Customer Experience - Bring creativity and fun to customer service.
• Customer Care Challenges - Learn how to deal with the very human side of customer care.
• Communication that Influences - Good communication sets the stage for professional excellence.
• Creating Effective Relationships - Learn how to create strong, positive relationships and to manage those relationships when a difficult conversation is required.
• Conflict Management - Learn how to interact in ways that minimize conflict and how to deescalate a conflict when it occurs.
• Communicating in a Diverse Environment - Understand assumptions and how those impact behaviors and interactions.
• Listening Skills - Explore what is at the core of being a great listener.
• Self-Awareness - Learn how being self-aware is the underpinning to emotional intelligence.
• Personal Responsibility & Accountability - Discover how to take ownership for your professional outcomes and achievements in the workplace.
• Myers Briggs Type Indicator (MBTI) - This workshop will provide insights which influence our interactions and participation in collaborative based environments. Prior to this class participants will complete the MBTI on-line.

Please use this button to tell us about your needs and what we can do for you.

For more information, please use the “How Can We Help?” form above. You may also contact training@utah.edu

*mileage charges will be assessed if traveling off-campus, and there may be a small charge if there is a requirement for participant workbooks.

eForms is the automated approach to submit personnel actions (ePAF) and verify employment eligibility(eI-9) for new hires. It also includes a process for electronic approval routing. There are two online trainings for ePAF and I-9 access, but they are only for University payroll reporters and/or employees who are responsible for preparing personnel actions. The two trainings will provide instruction on the following eForms:

• Hire an Employee
• Edit Existing Job
• Change Employment Status
• Update Employee Personal Data
• Submit a Manual Request
• Manage Personal Workflow Preferences
• Create eI-9/E-Verify

For University payroll reporters, launch the ePAF training, and the I-9 Training in Bridge. For Hospital payroll reporters, please call front desk at 581-6500.

Kronos is the University’s time and attendance tracking system. There are several Kronos courses designed for each use of the system. Use the descriptions below to determine which one you may need.

To register:

• Payroll Reporter/Manager/Supervisor
• Schedule Manager
• Salaried Employee
• Hourly Employee
  • Kronos Timestamp
  • Kronos Time Clock
  • Kronos Timecard Edit
• Multiple-Job Employee

Hospital employees click HERE

PeopleAdmin is the University’s applicant tracking system. The online videos demonstrate how to create staff and faculty job postings within PeopleAdmin for payroll reporters or others who fulfill this departmental responsibility.

For Departmental Admin specific training, click HERE:
For Hiring Supervisor specific training, click HERE.
To register for an upcoming PeopleAdmin training click HERE

Work retreats are ideal for working on special projects such as team building, strategic goals, planning etc., away from the distractions of daily tasks. When planning your retreat, consider the following factors to help make your event as successful as possible:

• Have a goal for the retreat. What do you want to accomplish? What actions will your group be taking together or as individuals as a result of the retreat? Goals should be specific and realistic.
• Choosing activities. Activities should fit with the goals. You need to also consider the cost involved in activities. Some activities facilitated by providers on campus may have nominal fees associated.
• Invite the right people. In addition to your core group, is there anybody else who needs to be included in your retreat? Decisions makers, stakeholders, etc.?
• Make sure you have enough time. Do you have enough time to adequately work through the goals that have been set? Do you need to have more than one session to meet your objectives? If refreshments or meals are included, did you factor in time to eat? What about rest breaks?
• Consider location. Locations help facilitate goals by make people feel more comfortable, and foster more candid conversations. Location can also be part of the goals (i.e. Ropes course to facilitate teamwork and team building.). When considering off-campus sites, note the travel time, which may take away time from your overall retreat time.
• Using a facilitator. A facilitator helps people work through the goals. Should your facilitator be a member of your team, or someone from outside the group? Internal facilitators may have a greater historical knowledge of the group, while third-party facilitators may be able to encourage candid discussion.
• The Training and Development team can help you plan your best retreat. Contact us.

Meetings and retreats can be an essential component of a department's operations, but can also be ineffective if not planned and executed well. We can provide a trained facilitator to work with a department to plan and facilitate all types of meetings. Facilitation helps create a safe, neutral environment where people can share their perspectives and ideas. Facilitators also provide structure to your meetings, ensuring that the time spent is more efficient and productive. A facilitator should be engaged when:

• Meetings are not effective
• Team dynamics are difficult to manage
• Discussing emotionally charged or complex topics

The facilitator will meet with you in advance to best understand your needs, and work with you to create a strategic approach. To schedule a facilitator, contact us at 801-585-2300.

Do you need training for a group of employees, or your entire department? We can bring the training to you! On-site departmental training allows you to focus on the issues affecting your workplace while presenting a consistent message to your staff. Your staff will have the opportunity to engage in discussions about real work challenges and problem-solve for future departmental success.

And because your department is working and learning together, there is greater support for the implementation of the training tools and content. On-site training also saves your department time and money. Because we come to you, travel time is reduced. Our on-site trainings are provided at minimal or no cost.

We will work with you to identify the best training for your needs. In addition, we can customize the workshops to offer a just-in-time learning environment. We are willing to discuss any accommodations your department may need; however, we do ask you to consider the following:

• Please set aside a minimum of two full hours for training presentation. Most of our training classes take three hours, but we can shorten the time if the needs of your department require it.
• The minimum requirement for onsite training is at least 10 people. If you have a training need and a department with less than the minimum please contact us
• Please give four weeks notice when scheduling an on-site training.
• When you are ready to schedule call the us to ensure we have availability and to find a date that works for you.

Choose topics from any workshop we offer or call to discuss your requirements and together we can determine what will be best for your group. Here are some examples of onsite training topics we can provide for you:

• Business Writing - Learning how to write a professional, well crafted, and clear message will not only help you as you communicate through written messages, but also in your verbal interactions.
• Creating the Exceptional Customer Experience - Bring creativity and fun to customer service.
• Customer Care Challenges - Learn how to deal with the very human side of customer care.
• Communication that Influences - Good communication sets the stage for professional excellence.
• Creating Effective Relationships - Learn how to create strong, positive relationships and to manage those relationships when a difficult conversation is required.
• Conflict Management - Learn how to interact in ways that minimize conflict and how to deescalate a conflict when it occurs.
• Communicating in a Diverse Environment - Understand assumptions and how those impact behaviors and interactions.
• Listening Skills - Explore what is at the core of being a great listener.
• Self-Awareness - Learn how being self-aware is the underpinning to emotional intelligence.
• Personal Responsibility & Accountability - Discover how to take ownership for your professional outcomes and achievements in the workplace.
• Myers Briggs Type Indicator (MBTI) - This workshop will provide insights which influence our interactions and participation in collaborative based environments. Prior to this class participants will complete the MBTI on-line.

Please use this button to tell us about your needs and what we can do for you.

For more information, please use the “How Can We Help?” form above. You may also contact training@utah.edu

*mileage charges will be assessed if traveling off-campus, and there may be a small charge if there is a requirement for participant workbooks.

eForms is the automated approach to submit personnel actions (ePAF) and verify employment eligibility(eI-9) for new hires. It also includes a process for electronic approval routing. There are two online trainings for ePAF and I-9 access, but they are only for University payroll reporters and/or employees who are responsible for preparing personnel actions. The two trainings will provide instruction on the following eForms:

• Hire an Employee
• Edit Existing Job
• Change Employment Status
• Update Employee Personal Data
• Submit a Manual Request
• Manage Personal Workflow Preferences
• Create eI-9/E-Verify

For University payroll reporters, launch the ePAF training, and the I-9 Training in Bridge. For Hospital payroll reporters, please call front desk at 581-6500.

Kronos is the University’s time and attendance tracking system. There are several Kronos courses designed for each use of the system. Use the descriptions below to determine which one you may need.

To register:

• Payroll Reporter/Manager/Supervisor
• Schedule Manager
• Salaried Employee
• Hourly Employee
  • Kronos Timestamp
  • Kronos Time Clock
  • Kronos Timecard Edit
• Multiple-Job Employee

Hospital employees click HERE

PeopleAdmin is the University’s applicant tracking system. The online videos demonstrate how to create staff and faculty job postings within PeopleAdmin for payroll reporters or others who fulfill this departmental responsibility.

For Departmental Admin specific training, click HERE:
For Hiring Supervisor specific training, click HERE.
To register for an upcoming PeopleAdmin training click HERE