Benefits Human Resources

Confidential, 24/7 Support—At No Cost to You

This program provides around-the-clock access to licensed counselors—no phone tree, no delays. Care Advocates are available 24/7/365 to offer immediate, confidential support for a wide range of concerns, including anxiety, stress, grief, relationships, parenting, workplace challenges, and substance use. During your initial call, you’ll receive compassionate support and a personalized care plan tailored to your needs.

To learn more about the SupportLinc program, view a brief orientation video Here.

• Get Started: Resource Guide
• Access via Web Portal and Mobile – Group Code:  universityofutah

Who is eligible?

• Employees
• Spouse and dependents (under the age of 26)
• Household members

For children under the age of 18, a custodial parent or legal guardian should contact the program first to establish the most appropriate plan of action.

SupportLinc Services:

• In-the-moment support
• Short-Term Counseling
• Coaching
• Text Therapy
• Self-Guided Digital Therapy
• Virtual Group Support
• Mental Health Navigator
• Addiction Care Navigator

Access Care

SupportLinc provides expert guidance for everyday challenges—available anytime, anywhere. Connect 24/7/365 via call, text, chat, or email with a licensed clinician. The program offers in-person and virtual counseling, group sessions, text therapy, and additional online resources.

• Call – Reach a licensed clinician by phone 24/7/365 at (888) 881-5462
• Email – send an email to a licensed clinician at support@curalinc.com for a reply within one business day
• Text – Text SUPPORT to 51230 for information about your program or to schedule a call-back
• Mobile app – The eConnect mobile app provides immediate access to the SupportLinc program, as well as a variety of other resources while you’re on-the-go
• Live Chat – Download the mobile app to live chat with a licensed clinician
• Web Portal and Mobile
  • Group Code: universityofutah

Work-life benefits

Work-life specialists provide solutions to help you balance everyday demands.

• Legal consultation: 30-minute per-issue meetings with an in-state attorney
• Financial expertise
• Convenience services
• Identity theft support
• Dependent care resources
  • Child care referrals
  • Elder care referrals