Benefits Human Resources

Confidential, 24/7 Support—At No Cost to You

Call (888) 881-5462 or see below for other ways to access care

This program provides around-the-clock access to licensed counselors—no phone tree, no delays. Care Advocates are available 24/7/365 to offer immediate, confidential support for a wide range of concerns, including anxiety, stress, grief, relationships, parenting, workplace challenges, and substance use. During your initial call, you’ll receive compassionate support and a personalized care plan tailored to your needs.

To learn more about the SupportLinc program, view a brief orientation video Here.

• Get Started: Resource Guide
• Access via Web Portal and Mobile – Group Code:  universityofutah

Who is eligible?

• All Employees
• Spouse or Domestic Partner
• Dependents (under the age of 26)
• Household Members

For children under the age of 18, a custodial parent or legal guardian should contact the program first to establish the most appropriate plan of action.

SupportLinc Services:

• In-the-moment support
• Short-Term Counseling
• Coaching
• Text Therapy
• Self-Guided Digital Therapy
• Virtual Group Support
• Mental Health Navigator
• Addiction Care Navigator

Access Care

SupportLinc provides expert guidance for everyday challenges—available anytime, anywhere. Connect 24/7/365 via call, text, chat, or email with a licensed clinician. The program offers in-person and virtual counseling, group sessions, text therapy, and additional online resources.

• Call – Reach a licensed clinician by phone 24/7/365 at (888) 881-5462
• Email – send an email to a licensed clinician at support@curalinc.com for a reply within one business day
• Text – Text SUPPORT to 51230 for information about your program or to schedule a call-back
• Mobile app – The eConnect mobile app provides immediate access to the SupportLinc program, as well as a variety of other resources while you’re on-the-go
• Live Chat – Download the mobile app to live chat with a licensed clinician
• Web Portal and Mobile
  • Group Code: universityofutah

Work-life benefits

Work-life specialists provide solutions to help you balance everyday demands.

• Legal consultation: 30-minute per-issue meetings with an in-state attorney
• Financial expertise
• Convenience services
• Identity theft support
• Dependent care resources
  • Child care referrals
  • Elder care referrals

If you feel that SupportLinc is not meeting your care needs or if you require a higher level of support than what an Employee Assistance Program (EAP) can offer, please reach out to the Huntsman Mental Health Institute Behavioral Health Network (HMHIBHN) team, the mental health concierge team for the University’s health plan. You can contact them via email at HMHIBHN@hsc.utah.edu or visit their provider search page to find a long-term, in-network provider suited to your needs.