Benefits Human Resources

Create a Regence Member Account

1. Go to Regence.com.
2. Click Sign in in the top right corner of the screen.
3. In the drop-down menu, next to “Don’t have a member account yet?”, click Create one.
4. You’ll be redirected to the Registration Page.
5. Enter the required information:
   • Last Name (as shown on your Health Plan ID card)
   • Date of Birth (format: MM/DD/YYYY)
   • Last 4 digits of your Member ID number
   • Last 4 digits of your Group Number
6. Create your login:
   • Email address
   • Mobile number (optional)
   • Unique Username
   • Password
   • Check the Agree to terms box
   • Click Create my login to complete registration

Helpful Tips

To ensure you're connected to the correct account, enter your information exactly as it appears on your Member ID card or in the email from Human Resources.

Regence Cards (Medical, Dental, and includes Mental Health for CDHP Members):

• Member ID: Located directly beneath the subscriber’s name. Begins with UUK or UUG, followed by a 9 and the subscriber’s UNID (starting with 0).
  • Example: If your UNID is 01234567 and your group uses the UUK prefix, your Member ID would be: UUK901234567
• Group Number: Located directly below the Member ID.

UUHP Cards (Dental Only):

• Member ID: Located beneath the subscriber’s name. Begins with 9, followed by the subscriber’s UNID (starting with 0).
  • Example: If your UNID is 01234567 , your Member ID would be: 901234567
• Group Number: Found on the back of the card, beneath the dental claims information.

RegenceSample Card

Registration Steps for University of Utah Health Plan Members

1. Go to the healthtrioconnect.com
2. In the bottom right-hand corner, under New User?
3. Select Register Here
4. Enter the required information:
   • Member ID (with the two-digit suffix)
   • Date of Birth (MM/DD/YYYY)
   • ZIP Code
5. Click next
6. Create a username and password
7. Follow the prompts to complete registration

Your Member ID should include:

• The number 9
• Followed by your UNID (starting with 0)
• And the two-digit identifier that appears before the member’s name on the insurance card
  • Example: If your UNID is 01234567 and you're the primary subscriber (listed with 00), your Member ID would be: 90123456700

UUHP Sample Card

Create a RealRx Member Profile

1. Go to the RealRx website.
2. Scroll down and click "Access Member Services & Tools."
3. In the top right corner, click "Member Login," then select "Sign up."
4. Enter the required information:
   • Email (you’ll need to verify it)
   • Birthday (format: YYYY/MM/DD)
   • First and last name
   • Password (must include at least 10 characters, uppercase and lowercase letters, a number, and a special character)
5. Click "Sign up."
6. Check your email for a verification code → enter the code → click "Confirm Account."
7. Enter your Member ID found on your Health Plan ID card and click "Complete Registration."

Helpful Tips

• Regence cards: Your Member ID should include:
  • A three letter prefix, either UUK or UUG
  • Followed by the number 9
  • Then your UNID (starting with 0)
    • Example: If your UNID is 01234567 and your group uses the UUK prefix, your  Member ID would be UUK901234567

• UUHP cards: Your Member ID should include:
  • The number 9
  • Followed by your UNID (starting with 0)
  • And the two-digit identifier that appears before the member's name on the insurance card
    • Example: If your UNID is 01234567 and you're the primary subscriber (listed with 00), your Member ID would be: 90123456700

How to Sign Up for MyChart Without an Activation Code

Step 1: Go to the Sign-Up Page

Visit https://mychart.med.utah.edu/mychart/signup

Step 2: Enter the Required Information

Fill out the form with the following details:

• First and Last Name
• Date of Birth
• Address (including ZIP code)
• Email Address
• Phone Number
• Last 4 digits of your Social Security Number (optional, but helps with identity verification)

Step 3: Complete the CAPTCHA

• Check the box to confirm “I’m not a robot.”

Step 4: Submit the Form

• Click the “Next” button at the bottom of the page.

Create Your MyChart Account

Once your identity is verified, you’ll be prompted to:

• Create a username and password
• Set up security questions
• Confirm your email address for notifications

Log In

After completing registration:

1. Go to https://mychart.med.utah.edu
2. Click Sign In
3. Log in using your newly created credentials

Troubleshooting

If identity verification fails:

• Call MyChart Support at 801-213-5555
• Or use the activation code method instead
• Double-check that all information matches what’s on file with University of Utah Health