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Empinfo Employee How-To-Guide


Employee Verification through EmpInfo

The University of Utah uses EmpInfo for employment and income verification requests. Employees can use EmpInfo to provide proof of employment, provide proof of income, generate authorization codes, and download employment letters.

Requests Sent Directly to HR

Most employment and income verification requests must be completed through EmpInfo, including verbal verifications of employment.
Contact EmpInfo directly at 1-800-274-9694 or visit
www.empinfo.com to complete your request.

If there is an issue or discrepancy, contact EmpInfo directly. They will work with the University if needed.

Failure to follow this process may delay your request, and HR may refer you back to EmpInfo.

EmpInfo Contact Information

Phone: 1-800-274-9694

Website: www.empinfo.com

Email: Support@empinfo.com

What EmpInfo Can Help With

  • Employment verification
  • Income verification
  • Public Service Loan Forgiveness requests
  • Employment letters
  • Authorization codes for income release

How to Provide Proof of Employment

  1. Ask the requester to visit www.empinfo.com.
  2. Provide the requester with your employer name.
  3. Provide your Social Security Number, if required by the requester.

How to Provide Proof of Income

Income verification requires your consent. To release income information, you must generate an authorization code and provide it to the requester.

What is an Authorization Code?

An authorization code is a six-digit numeric code that allows EmpInfo to release your income information to a verifier, such as a lender, landlord, bank, or other authorized requester.

  • Each code can only be used once.
  • Unused codes expire after 90 days.
  • Providing the code gives legal authorization for EmpInfo to release your income information.

How to Generate an Authorization Code

You can generate an authorization code using any of the options below:

Text Message

Text CONSENT to 888-800-8190 from your mobile phone.

Phone

Call 888-800-8190 and follow the instructions. English and Spanish are supported.

Email

Email MyConsent@empinfo.com from your work email address.

Online

Visit www.empinfo.com, sign in as an employee, and follow the prompts.

How to Access EmpInfo Online

  1. Go to www.empinfo.com.
  2. Active employees may log in using their CIS uNID and password.
  3. Former employees may log in using their email or phone number and date of birth.
  4. After logging in, you will be taken to the Employee Dashboard.

From the Employee Dashboard

  • Generate an authorization code
  • Print or download employment letters
  • Review verification activity
  • Lock employment records, if available

How to Generate an Authorization Code Online

  1. Log in to EmpInfo.
  2. Select Employment Verifications.
  3. Select Generate Code.
  4. Follow the prompts.
  5. Share the code with the requester.

Verification Log

The verification log shows authorization codes you have generated, including access details and status.

How to Get an Employment Letter

  1. Log in to EmpInfo.
  2. Select Employment Letters.
  3. Select the letter you need.
  4. Preview and download the letter.